Privacy Policy

Last updated: January 5,2026

Truyne Shipping is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services or visit our website.

1. INFORMATION WE COLLECT
   We may collect personal information including but not limited to your name, phone number, email address, physical address, shipping details, government-issued identification (when required for customs), and payment information.

2. HOW WE USE YOUR INFORMATION
   Your information is used to process shipments, provide customer support, manage deliveries, comply with legal and customs requirements, operate our rewards program, and communicate important updates related to our services.

3. SHARING OF INFORMATION
   Trulyne Shipping does not sell or rent customer information. We may share information with third parties only when necessary to complete shipping services, process payments, comply with legal obligations, or work with trusted service partners involved in logistics and delivery.

4. DATA SECURITY
   We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

5. COOKIES AND WEBSITE DATA
   Our website may use cookies or similar technologies to improve user experience, analyze site traffic, and enhance functionality. You may choose to disable cookies through your browser settings.

6. THIRD-PARTY LINKS
   Our website may contain links to third-party websites. YaadWay Express is not responsible for the privacy practices or content of these external sites.

7. DATA RETENTION
   We retain customer information only as long as necessary to provide services, meet legal requirements, and resolve disputes.

8. CUSTOMER RIGHTS
   Customers may request access to, correction of, or deletion of their personal information, subject to legal and operational requirements.

9. CHANGES TO THIS POLICY
   Trulyne Shipping reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on our website, and continued use of our services indicates acceptance of the updated policy.

10. CONTACT INFORMATION
    If you have questions or concerns about this Privacy Policy, please contact Trulyne Shipping via our website, phone, or WhatsApp.

By using Trulyne Shipping services or website, you agree to this Privacy Policy.

Last updated: 5/14/2026